Updated April 2026
This Green's Terms of Service (these "Terms") is an agreement between you and Green Inc., a Delaware corporation ("Green", "we", or "us"), regarding your use of the Green website, Green mobile application (the "App"), and any other products or services provided by us (each a "Site" and together, the "Sites"), as well as governing how we will communicate with you. Unauthorized use of the Sites, of passwords, or of information on the Sites is prohibited. Use of the Sites may be monitored, recorded, or tracked. You consent to such monitoring, recording, and/or tracking.
By applying for access to, accessing or using the Sites, or by clicking a button or checking a box marked "I Agree" (or something similar), you signify that you have read, understood, and agree to be bound by these Terms and to the collection and use of your information as set forth in the Green Privacy Policy and Privacy Notice. We reserve the right to modify these Terms and will provide notice to the extent required by applicable law of these changes as described below. These Terms apply to all visitors, users, and others who access the Sites.
THESE TERMS INCLUDES AN ARBITRATION PROVISION. UNLESS YOU PROPERLY REJECT THE ARBITRATION PROVISION OR THE ARBITRATION PROVISION DOES NOT APPLY BECAUSE OF THE MILITARY LENDING ACT, IT WILL HAVE A SUBSTANTIAL EFFECT ON YOUR RIGHTS IN THE EVENT OF A DISPUTE WITH US. FOR EXAMPLE, IN ARBITRATION YOU WILL NOT HAVE THE RIGHT TO A JURY TRIAL OR THE RIGHT TO PARTICIPATE IN A CLASS ACTION IN COURT OR IN ARBITRATION.
1.1. This is a contract between you and us. You must read and agree to these Terms in order to use the Sites. If you do not agree, you may not use the Sites. You may use the Sites only if you can form a binding contract with us, and only in compliance with these Terms and all applicable laws, rules, and regulations. You must be a U.S. citizen or legal permanent resident of the United States of at least eighteen (18) years of age, or the age of majority in your state, whichever is older, to use the Sites, and you must register for an account with us through our App.
1.2. Subject to the terms and conditions of these Terms, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use the Sites for your personal, noncommercial use only and as permitted by the features of the Sites. We reserve all rights not expressly granted herein in the Sites and the Green Content (as defined below). We may terminate this license at any time for any reason or no reason.
1.3. Your account on the Sites (your "User Account") gives you access to the services and functionality that we may establish and maintain from time to time and in our sole discretion. You may never use another person's User Account without permission. When creating your User Account, you must provide accurate and complete information, and you must keep this information up to date. You are solely responsible for the activity that occurs on your User Account, and you must keep your User Account password secure and restrict access to your computer or other device from which you access the Sites. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your User Account. You must notify us immediately of any breach of security or unauthorized use of your User Account. We will not be liable for any losses caused by any unauthorized use of your User Account. By providing us your email address you consent to using the email address or any other email address you later provide to us to send you Site-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of a Site and special offers. Green reserves the right to refuse service or access to the Sites, terminate your User Accounts, and remove or edit content in its sole discretion.
1.4. You also agree that you will not engage in any activities on the Sites that are contrary to law or regulation or that violate any of your Green agreements (including using or accessing the Sites in a jurisdiction where such access is prohibited by law). You agree that you will not use any device, software, or other technology intended to damage or interfere with the proper functioning of the Sites or to extract or intercept data or other information from the Sites.
1.5. We may, subject to applicable law, without prior notice, change the Sites; stop providing the Sites or features of the Sites, to you or to any person generally; or create usage limits for the Sites. We may permanently or temporarily terminate or suspend your access to the Sites without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms, or for no reason. Upon termination for any reason or no reason, you continue to be bound by these Terms.
1.6. The Sites are controlled and operated from facilities in the United States. We make no representations that the Sites are appropriate or available for use in other locations. Those who access or use the Sites from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable United States and local laws and regulations, including but not limited to export and import regulations. You may not use the Sites if you are a resident of a country embargoed by the United States, or are a foreign person or entity blocked or denied by the United States government. Unless otherwise explicitly stated, all materials found on the Sites are solely directed to individuals, companies, or other entities located in the United States.
2.1 The data and other information on the Sites are provided to you for informational purposes only. Green does not represent or warrant as to its accuracy or completeness. Some information may not be the most up-to-date information and Green does not undertake any obligation or responsibility to update or amend any such information.
2.2 The Sites and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and user content (the "Green Content"), and all intellectual property rights related thereto, are the exclusive property of Green and its licensors (including other users who post user content to the Sites (if permitted by us)). Such works may not be copied, transmitted, displayed, performed, distributed (for compensation or otherwise), licensed, altered, framed, stored for subsequent use, or otherwise used in whole or in part in any manner without Green's prior written consent or unless expressly stated otherwise herein, except to the extent permitted by the Copyright Act of 1976, as amended, and then, only with notices of Green's proprietary rights, provided that you may download information and print out hard copies for your personal use, so long as you do not remove any copyright or other notice as may be contained in information, as downloaded. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such intellectual property rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from any Green Content. Use of the Green Content for any purpose not expressly permitted by these Terms is strictly prohibited. You may choose to or we may invite you to submit comments or ideas about the Sites, including without limitation about how to improve the Sites or our products ("Ideas"). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place Green under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, Green does not waive any rights to use similar or related ideas previously known to Green, or developed by its employees, or obtained from sources other than you.
You agree that "Green", "Green", and all logos related to our products and services are our trademarks or registered trademarks. You may not copy, imitate, or use them without our prior written consent. In addition, all page headers, custom graphics, button icons, card design, and scripts are our service marks, trademarks, and/or trade dress. You may not copy, imitate, or use them without our prior written consent. All right, title, and interest in and to the Sites, any content thereon, our products and services, the technology related to our products and services, and any and all technology and any content created or derived from any of the foregoing is our exclusive property.
The Sites may contain links to third-party materials that are not owned or controlled by Green. Green does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or service from a Site or share your information on or through any third-party website or service, you do so at your own risk, and you understand that these Terms and our Privacy Policy do not apply to your use of such sites. You further understand that we make no representation or warranty that any third-party website or service is free of viruses or other potentially harmful software. Linking to a third-party website or service is also not an endorsement by Green of that third party, its products, its services, or its website. You expressly relieve Green from any and all liability arising from your use of any third-party website, service, or content, including without limitation any information submitted by other users. Additionally, your dealings with or participation in promotions of advertisers found on a Site and any other terms (such as warranties) are solely between you and such advertisers. You agree that we shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.
Our Electronic Communications Policy is located below and is incorporated herein by reference. By using the Sites, you agree to the Electronic Communications Policy.
6.1. We have partnered with a bank partner ("Bank"), to provide you with one or more credit cards (the "Green Card"). When you sign up for an account with us, you will also be prompted to apply for the Green Card issued by Bank. By applying for and using any Green Card, you agree to the Bank's Cardholder Agreement and Privacy Policy (individually and collectively, the "Bank Terms of Service"). The Bank Terms of Service are separate and independent from these Terms, which governs your use of the respective Sites.
6.2. You authorize us to share your identity and any information relating to you with Bank for it to open and support your Green Card and account as further detailed in our Privacy Policy and the Bank Privacy Policy. It is your responsibility to make sure the data you provide us is accurate and complete. Additionally, you are responsible for complying with the Bank Terms of Service when using your Green Card.
We care about the privacy of our users. You understand that by using a Site you consent to the collection, use, and disclosure of your personally identifiable information and aggregate and/or anonymized data as set forth in our Privacy Policy available on our Site and to have your personally identifiable information collected, used, transferred to, and processed in the United States and in accordance with the Privacy Notice provided as part of your account.
To the extent permitted by applicable law, in no event will Green, its officers, directors, employees, partners, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including for any lost profits, goodwill, use, data, or other intangible losses, arising out of or relating to your use of the Sites or any system failure or malfunction associated with the Sites and including any third party claims, whether based on theories of negligence or breach of contract, tort, product liability, or breach of warranty. Under no circumstances will Green be responsible for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the Sites or User Account or the information contained therein. To the maximum extent permitted by applicable law, Green assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the Sites; (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; (vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Sites; and/or (vii) the defamatory, offensive, or illegal conduct of any third party. In no event shall Green, its affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount you paid to Green hereunder or $100.00, whichever is greater. This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we are advised of the possibility of such damages or claims. Green services would not be provided without such limitations. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This agreement gives you specific legal rights, and you may also have other rights which vary from state to state and federal law. The disclaimers, exclusions, and limitations of liability under this agreement will not apply to the extent prohibited by applicable law.
The Sites are provided on an "as is" and "as available" basis. Use of the Sites is at your own risk. To the maximum extent permitted by applicable law, the Sites are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by you from us or through the Sites will create any warranty not expressly stated herein. Without limiting the foregoing, Green, its subsidiaries, its affiliates, and its licensors do not warrant that the content is accurate, reliable or correct; that the Sites will meet your requirements; that the Sites will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Sites are free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Sites are downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the Sites. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Sites or any hyperlinked website or service, and we will not be a party to or in any way monitor any transaction between you and third-party providers of products or services. Federal law, some states, provinces and other jurisdictions do not allow the exclusion and limitations of certain implied warranties, so the above exclusions may not apply to you. This agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers and exclusions under this agreement will not apply to the extent prohibited by applicable law.
10.1. Governing Law. These Terms shall be governed by the internal substantive laws of the State of Delaware, without respect to its conflict of laws principles. The parties acknowledge that these Terms evidence a transaction involving interstate commerce. Notwithstanding the preceding sentences with respect to the substantive law, any arbitration conducted pursuant to the terms of these Terms shall be governed by the Federal Arbitration Act (9 U.S.C. ยงยง 1-16). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the personal jurisdiction of the federal and state courts located in Wilmington, Delaware for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that Wilmington, Delaware is the proper forum for any appeals of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable.
10.2 ARBITRATION (the "Arbitration Provision"). Please read this Arbitration Provision carefully. In arbitration, the case is decided by a neutral arbitrator instead of a judge or jury and proceeds on an individual basis, without class or representative proceedings. If you do not wish to accept this Arbitration Provision, you must follow the instructions in subsection (k) to reject arbitration. This Arbitration Provision is binding except as set forth in subsection (l).
a. Claims Subject to Arbitration: Except as specified in subsection (b) below, any claim between you and us must be arbitrated if any party elects arbitration. This Arbitration Provision is intended to be broadly interpreted. It includes, but is not limited to:
In this Arbitration Provision only, references to "we" or "us" mean Green, Inc., and any of its service providers, parents, subsidiaries, affiliates, predecessors, successors, assigns, and any third parties providing goods or services pursuant to or in connection with these Terms. In this Arbitration Provision only, references to "you" mean the individual electronically signing or otherwise agreeing to these Terms, any authorized or unauthorized beneficiaries of these Terms, and your and their respective heirs, trustees, representatives, and agents. This Arbitration Provision does not preclude any party from bringing issues to the attention of federal, state, or local agencies. These Terms evidence a transaction in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Provision. This Arbitration Provision shall survive termination of these Terms or the bankruptcy of any party. This Arbitration Provision supersedes any other arbitration agreement that governs claims arising out of or relating to any aspect of the relationship between you and us.
b. Claims Not Subject to Arbitration: You and we agree that the following disputes or claims cannot be arbitrated:
c. Claim Notice; Meet and Confer: Informal efforts to resolve disputes can result in prompt and efficient resolutions. Before starting an arbitration or a lawsuit, the party seeking to commence a proceeding (the "Claimant") must give the other party (the "Respondent") written notice of the Claim (a "Claim Notice"). Claim Notice sent to us must be provided to us at Green, Inc. 180 Montgomery St., Ste 1800, San Francisco, CA, 94104, CA zip. We may send a Claim Notice to you at any address we have for you in our records. The Claim Notice must explain in reasonable detail the nature of the Claim and include any supporting facts, the requested relief, the Claimant's address and phone number, and the Claimant must sign it. A notice or letter stating that any amount you owe us is past due will serve as a Claim Notice.
The Claimant and Respondent must try to resolve the Claim on an individual basis and without filing an arbitration or a lawsuit for at least 30 days (the "Pre-Filing Period"). During the Pre-Filing Period, either party may request that the parties participate personally in a meeting (a "Meet-and-Confer") which may occur in person, virtually, or by conference call to attempt in good faith to resolve the Claim. The Meet-and-Confer is limited to Claims between you and us. If you are represented by counsel, your counsel may also participate in the Meet-and-Confer. We may participate through any of our representatives.
The Claimant may not start an arbitration or lawsuit until the Claimant complies in full with this requirement. The Claim Notice shall not apply to claims that are asserted only as counterclaims. The statute of limitations for any Claim will be tolled for 60 days following service of a proper Claim Notice.
d. Commencing Arbitration: The arbitration will be administered by the American Arbitration Association ("AAA"). If the AAA is unavailable or unwilling to administer the arbitration, another arbitration provider shall be selected by the parties or by the court. Any party initiating an arbitration shall certify that the demand for arbitration complies with the requirements of Federal Rule of Civil Procedure 11(b) and that the party has complied with the requirements of subsection (c), above. A court will have authority to enforce this subsection (d), including the power to enjoin the filing or prosecution of an arbitration without the party first complying with subsection (c). The court also may enjoin the assessment or collection of arbitration fees incurred as a result of such arbitration. Further, unless prohibited by applicable law, the AAA shall not accept nor administer any arbitration unless the claimant has complied with subsection (c).
e. Arbitration Procedure: The arbitration will be governed by the AAA's Consumer Arbitration Rules, as modified by this Arbitration Provision, and the Mass Arbitration Supplementary Rules shall apply if AAA's definition of Mass Arbitration is met. The AAA rules are available online at www.adr.org. Except as provided in subsection (h) below, the arbitrator can award the same individualized remedies (including punitive and statutory damages and statutory attorney's fees and costs) that a court could award. The arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.
f. Arbitration Fees and Decisions: Unless it would conflict with law or make this Arbitration Provision invalid:
i. The AAA will decide each party's share of arbitration fees and costs for arbitration based on the law and its rules.
ii. A party is entitled to recover its reasonable attorney fees and costs, arbitrator compensation, and AAA administrative fees if the other party brings or defends a Claim for purposes of harassment or that is frivolous.
iii. The parties agree that the provisions Federal Rule of Civil Procedure 68 shall apply to any Claim and be enforced by the arbitrator.
g. Minimum Recovery: If you comply with the requirements of this Arbitration Provision and the arbitrator awards you an amount of money that exceeds the value of our last written settlement before the arbitrator issues the award, then we will pay you $500 in lieu of any smaller award. In determining whether you are entitled to the minimum $500 recovery, the arbitrator shall not consider amounts offered or awarded for attorneys' fees or costs. Any disputes as to recovery of the $500 minimum recovery shall be resolved by the arbitrator and must be raised within 14 days of the arbitrator's ruling on the merits. Before the arbitrator has determined the amount, if any, to which you are entitled, you may not disclose the amount of any settlement offer to the arbitrator.
h. Requirement of Individual Arbitration and Waiver of Class Action: The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING.
i. Mass Filing: If a claim is part of a Mass Arbitration under the AAA's Mass Arbitration Supplementary Rules, the parties agree that the additional procedures in this subsection shall apply. The parties further acknowledge that electing to be part of a Mass Arbitration may delay the adjudication of a claim. If claims qualify as a Mass Arbitration, counsel for the parties shall each select 10 claims from each side (20 claims total) to proceed in individual arbitrations as part of a staged process ("Stage One"). After Stage One is complete, the parties shall promptly engage in a global mediation. If the remaining claims are not resolved after the global mediation, counsel for each side shall select 50 claims (100 claims total) to proceed in individual arbitrations ("Stage Two"). After Stage Two is complete, the parties shall promptly engage in a second global mediation regarding the remaining claims. If the remaining claims are not resolved, the AAA shall administer the remaining claims in concurrent batches of 50 Claims, with each batch assigned to one arbitrator, who shall conduct individual arbitrations.
j. Appeals: Except for: (a) Federal Arbitration Act appeal rights; and (b) Claims involving more than $50,000 (including Claims for an order where compliance could cost more than $50,000), the arbitrator's award will be final and binding. For Claims involving more than $50,000, either party may appeal the award to a three-person panel selected per this Clause. The panel will revisit from the start any part of the initial award either party has appealed. The panel's decision will be final and binding except for any FAA appeal right. Any appropriate court may enter judgment upon the arbitrator's (or panel's) award.
k. Right to Reject Arbitration Provision: If you do not wish to arbitrate, you must send a rejection notice to Green, Inc. 180 Montgomery St., Ste 1800, San Francisco, CA, 94104 by certified mail ("Rejection Notice"). To be valid, a Rejection Notice must: (i) include your name and a statement that you are rejecting the arbitration provision in these Terms; and (ii) be sent within thirty (30) days after the date you agree to these Terms. If a Rejection Notice complies with these requirements, this arbitration provision will not apply to you with respect to any claims that you or we commence after receiving your Rejection Notice. Rejecting this Arbitration Provision will not affect your other rights or responsibilities under these Terms, nor will it affect any other arbitration agreements between you and us, such as arbitration provisions in other contracts.
l. Exclusions: THIS ARBITRATION PROVISION DOES NOT APPLY IF: (1) YOU ARE A COVERED BORROWER UNDER THE MILITARY LENDING ACT (THE "MLA") AND YOUR TRANSACTION IS SUBJECT TO THE MLA; OR (2) YOUR COVERED TRANSACTION WITH US IS SECURED BY A DWELLING; OR (3) YOU SEND A REJECTION NOTICE.
m. Severability: If any part of this Arbitration Provision is held invalid, generally the rest of this Arbitration Provision will continue to apply. But, if a court rules that an arbitrator can decide a claim on a class or other representative basis and the ruling becomes final, only this subsection (m) will apply and the remainder of this Arbitration Provision will be void.
11.1. App from Apple App Store. The following applies to any App you acquire from the Apple App Store ("Apple-Sourced Software"): You acknowledge and agree that these Terms are solely between you and Green, not Apple, Inc. ("Apple") and that Apple has no responsibility for the Apple-Sourced Software or content thereof. Your use of the Apple-Sourced Software must comply with the App Store Terms of Service. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Apple-Sourced Software. In the event of any failure of the Apple-Sourced Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Apple-Sourced Software to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple-Sourced Software, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms and any law applicable to Green as provider of the software. You acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the Apple-Sourced Software or your possession and/or use of the Apple-Sourced Software, including, but not limited to: (i) product liability claims; (ii) any claim that the Apple-Sourced Software fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation; and all such claims are governed solely by these Terms and any law applicable to Green as provider of the software. You acknowledge that, in the event of any third-party claim that the Apple-Sourced Software or your possession and use of that Apple-Sourced Software infringes that third party's intellectual property rights, Green, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim to the extent required by these Terms. You and Green acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms as relates to your license of the Apple-Sourced Software, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms as relates to your license of the Apple-Sourced Software against you as a third-party beneficiary thereof.
12.2. App from Google Play Store. The following applies to any App you acquire from the Google Play Store ("Google-Sourced Software"): (i) you acknowledge that these Terms are between you and Green only, and not with Google, Inc. ("Google"); (ii) your use of 8 Google-Sourced Software must comply with Google's then-current Google Play Store Terms of Service; (iii) Google is only a provider of the Google Play Store where you obtained the Google-Sourced Software; (iv) Green, and not Google, is solely responsible for its Google-Sourced Software; (v) Google has no obligation or liability to you with respect to Google-Sourced Software or these Terms; and (vi) you acknowledge and agree that Google is a third-party beneficiary to these Terms as it relates to Green's Google-Sourced Software.
For purposes of this Section 13, "us" and "we" shall include Bank, and all rights and authorizations granted by you under this Section 13 shall also inure to the benefit of and shall include Bank. By accepting these Terms, you expressly consent to be contacted by us for any and all purposes, at any telephone number, or physical or electronic address you provide or at which you may be reached. You agree we may contact you in any way, including SMS messages (including text messages to your mobile device), calls using prerecorded messages or artificial voice, and calls and messages delivered using an auto telephone dialing system or an automatic texting system, for any and all purposes. Automated messages may be played when the telephone is answered, whether by you or someone else. We may also leave a message on your answering machine, voice mail, or send a message via text. You certify, warrant, and represent that the telephone numbers that you have provided to us are your numbers and not someone else's. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree to alert us whenever you stop using a particular telephone number. You certify that your provided mobile number is true and accurate and that you are authorized to enroll the designated mobile number to receive SMS messages. To unsubscribe from text messages at any time, reply STOP to any text message you receive from us. You consent that, following such a request to unsubscribe, you may receive one final text message from us confirming your request. For help contact us at legal@Green.com.
Telemarketing Calls: If you have provided consent for telemarketing calls, you agree that (i) we may call, email, or SMS messages (including text messages) you at the numbers and addresses you have provided, for purposes of describing goods and services that may be of interest to you, offered by us, our affiliates and/or third parties; and (ii) these calls, text and email messages may be made using an automatic dialing or email system technology and/or involve prerecorded and/or artificial voice messaging. Your consent, if provided, will be effective even if the number you have provided is registered on any state or federal Do-Not-Call list. This consent for telemarketing calls shall remain in effect until you revoke it. Your consent to telemarketing calls may be revoked in accordance with the procedures set forth herein. Your consent to telemarketing calls is not a condition of obtaining your credit card. You also understand that your cellular or mobile telephone provider will charge you according to the type of plan you carry.
Opt-Out: You can revoke your consent by contacting us via email at legal@Green.com.
Call Recording and Monitoring: You consent to the recording and monitoring, for quality assurance, training, risk management, and/or collection purposes, of any call that you place with us or that we place to you.
The headings in these Terms are for reference purposes only. Green's failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms, together with any amendments and any additional agreements you may enter into with Green in connection with the Sites, shall constitute the entire agreement between you and Green concerning the Sites. In the event any of the terms or provisions of these Terms shall be held to be unenforceable, the remaining terms and provisions shall be unimpaired and the unenforceable term or provision shall be replaced by such enforceable term or provision that comes closest to the intention underlying the unenforceable term or provision. These Terms shall also be subject to any other agreements you have entered into with Green.
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Green without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.
Green may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by Green in its sole discretion. Green reserves the right to determine the form and means of providing notifications to its users, provided that you may opt out of certain means of notification as described in these Terms or Privacy Policy. Green is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. Green may, in its sole discretion, modify or update these Terms from time to time, and so you should review this page periodically. When we change these Terms in a material manner, we will update the 'last modified' date at the bottom of this page and notify you that material changes have been made to these Terms. Your continued use of a Site after any such change constitutes your acceptance of the new Terms of Service. If you do not agree to any of these terms or any future Terms of Service, do not use or access (or continue to access) the Sites.
Please contact us at legal@Green.com with any questions regarding these Terms.
Important Information About Procedures for Opening or Changing an Account
It is the policy of our bank partner to take all reasonable and appropriate steps to prevent persons engaged in money laundering, fraud, or other financial crime, including the financing of terrorists or terrorist operations (hereafter collectively referred to as "money laundering"), from utilizing its products and services. Important Information About Procedures for Opening a New Account To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.
This Electronic Communication Policy (this "Policy") is an agreement between you and Green, Inc., a Delaware corporation ("Green"), regarding your use of the Green website, Green mobile application (the "App"), and any other products or services provided by us (each a "Site" and together, the "Sites"), as well as governing how we will communicate with you. Unauthorized use of the Sites, passwords, or information on the Sites is prohibited. Use of the Sites may be monitored, recorded, or tracked. You consent to such monitoring, recording, and/or tracking.
The terms "we," "us," and "our" mean, individually and collectively, Green and the issuing bank identified in this agreement (the "Bank"), and their respective agents, affiliates, representatives, service providers, assignees, and successors. These terms refer to the entities responsible for providing the Sites and the Program Credit Card services to you. The terms "you" and "your" mean you, the individual(s) who has submitted a request for our services or otherwise uses, accesses, or interacts with a Site or requests a Program Account. The term "Communication" means each application, agreement, disclosure, notice, fee schedule, response to claims, statement, privacy policy, record, document, and/or any other information or documents related to the Site, or the Program, or your account, or that you sign, submit, or agree to at our request. "Sites" has the meaning set forth in the Terms of Service and, for purposes of this Policy, shall include any services or products provided to you by the Bank and Green.
We want to provide you with Communications electronically and conduct business with you electronically in connection with our program services. Certain laws and regulations require us to provide Communications to you "in writing," which means you may be entitled to receive the information on paper. The Electronic Signatures in Global and National Commerce Act (the "E-Sign Act") allows us to provide you communications electronically and to conduct transactions with you electronically, with your consent. We also need your general consent to use electronic records and signatures in our relationship with you. Before we can provide you with any Sites, you must review and consent to the terms outlined below.
Please read this Policy carefully prior to providing us with your consent. This Policy describes how Green and the Bank deliver and receive Communications to and from you electronically, and asks you to consent to doing business with us electronically, and to use electronic records and signatures in our relationship with you. If you do not agree to this Policy or you later withdraw your consent provided herein, you may not be able to continue to use the Green Sites (as defined in the Terms of Service) or the Bank's products since they are provided electronically only. This Policy applies to the contact information you provide to the Bank and Green at any time through any channel. For example, it applies to the information you provide to us on the Green website, the Green native applications, Green social media sites, via email, chat, phone, and any other interaction you have with us. In particular, this Policy applies to the email address and mobile phone number that you provide and verify either directly with the Bank or Green, and that are used to deliver Communications to you under this Policy. Please also see the Green Privacy Policy and the Green Terms of Service for additional information about how your information is collected and used.
By applying for or using a Site, you give us affirmative consent to provide you with electronic Communications as described herein and agree to the terms of this Policy. By providing your consent, you are also confirming that you have the hardware and software described below, that you are able to receive, retain, and review electronic Communications, and that you have an active email account. You also confirm that you are authorized to, and do, consent on behalf of all the other account owners, authorized signers, authorized representatives, delegates, product owners, and/or service users identified with your user account.
This Policy applies to all Communications and Sites. When you agree to the terms of this Policy, you agree that we may provide you with Communications in electronic format, to the extent allowed by law, unless and until you withdraw your consent as described below. Your consent to receive Communications and initiate and enter into transactions electronically includes, but is not limited to:
Sometimes the law, or our agreement with you, requires you to give us a written notice. You must still provide these notices to us on paper, unless we specifically tell you in a Communication how you may deliver that notice to us electronically.
All Communications that we provide in electronic form will be provided (1) by email, (2) by access to a website designated in an email notice from us, (3) by SMS or text message (including, but not limited to, a text message that contains a hyperlink to a website) or through any mobile application where the Communication is made available, (4) to the extent permitted by law, by access to a website generally designated in advance for such purpose, (5) in the manner specified in any other agreement we or our affiliates have with you, or (6) a combination of these methods.
We may communicate with you about your account to alert you if there is suspected fraud on your account, to alert you about purchases made with your card, to remind you of a payment due, to request you make a payment, to let you know that a promotional balance is expiring, or for any other reason related to your use of the Sites. You agree that any such communication is not unsolicited for purposes of federal or state law.
You may withdraw your consent to receive Communications in electronic form by contacting us using the methods described on the Sites or by emailing us at legal@Green.com. We will not impose any fee to process the withdrawal of your consent to receive electronic Communications; however, if you withdraw your consent, we may terminate your access to the Sites, and will notify you of this occurrence. Any withdrawal of your consent to receive electronic Communications will be effective only after we have a reasonable period of time to process your withdrawal. If you withdraw consent, the legal validity and enforceability of prior Communications delivered in electronic form will not be affected.
It is your responsibility to provide us with true, accurate, and complete email address, contact information, street address, and other information related to this Policy, and your account, and to maintain and update promptly any changes of this information. You can update such information (such as your email address) by contacting us at legal@Green.com. We are not responsible for any delay or failure in the receipt of the Communications if we send the Communications to the last email address or other contact information you provided to us.
In order to access, view, retain, and receive Communications that we make available, you must have:
We may update these requirements as necessary to preserve the ability to provide electronic Communications. Continuing to use our Sites after receiving updates to our Hardware and Software Requirements signifies your acceptance of the change and reaffirmation of your consent and we will not send you a notice of the change, unless required by law.
We will not send paper copies of any Communication; however, we reserve the right, but assume no obligation, to provide a paper (instead of electronic) copy of any Communication that you have authorized us to provide electronically. You can obtain a paper copy of a Communication by printing it yourself or by requesting that we mail you a paper copy. To request a paper copy, contact us at 180 Montgomery St., Ste 1800, San Francisco, CA, 94104. We may charge you a reasonable service charge for the delivery of paper copies of any Communication. We will disclose any charge prior to delivery of paper copies of such Communication, including through the applicable cardholder agreement.
You agree that all electronic Communications shall be considered "in writing" and have the same meaning and effect as if provided in paper form, unless you have withdrawn your consent to receive Communications electronically and we have a reasonable period of time to process your withdrawal (as set forth herein). You should print or download for your records a copy of this Policy, and any other Communication that is important to you.
We reserve the right, at our sole discretion, to discontinue the provision of electronic Communications, or to terminate or change the terms of this Policy and conditions upon which electronic Communications are provided. Subject to the terms herein (see Hardware and Software Requirements), we will provide you with notice of any such termination or change to the extent required by law.